Tough Case :

Our tough offers absolute robust protection of your phone screen. This case come with a raised bumper that surrounds the entire screen, a DOUBLE layer of protection , a raised camera lens bumper and shock absorption. Our Tough Case is perfect for those who are looking for maximal protection for their phone whilst simultaneously displaying unique designs for aesthetic.

Slim Case :

This is a slim case that snaps perfectly on to your phone with a glossy luxurious finish. It comes with scratch-resistant print as well.

Please take note that the majority of our adverts feature the TOUGH CASE !

Sure!

We have two different delivery types.

All products will be shipped within 1 business day of receiving the order.

Deliveries will be dispatched from Monday - Friday.

Normal Delivery 

Normal shipping is our cheapest service and it is completely free globally.

All Non - Tracked parcels will be delivered within 5-10 working days of purchase. 

Tracked Delivery 

Tracked is similar to normal shipping, but extended with limited track & trace.

This means that a parcel usually gets a scan when it arrives in the country and when the courier takes it out for delivery.

It may be possible that there is no delivery scan, this depends on the destination country and delivery service.

Tracked delivery is available globally.

All Non - Tracked parcels will be delivered within 5-10 working days in the following locations  Ireland , EU countries, United Kingdom , Switzerland and Norway.

Countries that aren't listed above will have the parcel delivered within 5 - 20  working days.

We definitely do!

We have a 14 day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it.To start a return, you can contact us on this website via our contact me page.

Alternatively, you can send a direct email to cloakedcases@gmail.com or DM via Instagram.If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at cloakedcases@gmail.com or DM via Instagram.

Please inspect your order upon reception and contact us immediately on our website via the contact me page if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and remedy the situation.

Unfortunately, due to being in the early stage of launching , we cannot accept returns on change -of-mind items, sale items or gift cards.

HOWEVER

Exchanges

We do accept direct exchanges of products for change of mind or incorrect sizing. Please DM or email us within 14 days of receiving a product if you wish to make an exchange or. 

An address will be provided which you can return the products to but we do not cover the cost of shipping. This can only be done once for one transaction.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be fully reimbursed on your original payment and any shipping costs that may have been charged, Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at cloakedcases@gmail.com or DM us via Instagram.